Just responded to a PR person’s rant about being asked to give free advice–and her resentment of people who want to ”pick her brain.”

I’m not crazy about being asked to work for free…but certainly there are ways to say “no.”   Such as… I wish I could, but I’m not in a position to work for free; or “I’m swamped”  or “I’m off the clock, just now.”

My colleague Ted responds to just about anyone who asks for help; as he says,   ”We’re in business to make friends.” 

  Having spent too much time out of work, I know how much it means to have someone offer a helping hand–and will respond, when I can, to almost anyone who is looking for a job.

Likewise–I try to find time to help students or recent grads who need a little career guidance or connections to people who can help provide insight or work.

You never know where things will lead.

 Just last night, someone to whom I’d given a bit of free advice recommended me for a consulting gig with an entrepreneur.

On Monday, I’ll be having a phone conversation with the entrepreneur, even though he told me up front he doesn’t think he can afford me and doesn’t want to waste my time.  But  I’m  interested learning about  his startup and if I can’t afford to take on the work,  I might know someone who can.   I do believe that “what goes around comes around”.

Still,   I have to admit that after being asked too often to explain  social media and its uses, I’m a bit fed up.  So I’ve decided to post some blogs that will allow me to both beg off such inquiries and publicize my  knowledge and skills. 

 And who knows? Maybe this post–which has offered some ideas (I hope!) for free – will help to do the same!

—Anita M. Harris

HarrisCom Blog is a publication of the Harris Communications Group of Cambridge, MA. We also publish New Cambridge Observer and Ithaca Diaries blogs.

Much enjoyed hearing members of the Boston health care press  admit (boast?) that they have almost zero use for social media.

Speaking on a panel at last week’s meeting of the Publicity Club of the New England,   journalists from the  Boston Business Journal (BBJ), Dow Jones Newswires, the Boston Herald and WBZ-TV) said they don’t “get”  Twitter--don’t have time for it, and can’t  see why anyone would want to use  it.

Jon Kamp, who covers medical technology and energy for Dow Jones said, “I’m 35 going on 100. I don’t get it; I don’t know what to do with it. When I’m 100, I hope I’ll be saying the same thing.”

Brad Perriello, executive editor  the year-old MassDevice.com,  an online business journal covering the device industry,  said he mainly posts  news feeds to attract readers to the publication’s Web site.

Ryan McBride,  a correspondent for Xconomy, a national online publication with bureaus in Boston, Seattle and San Diego,  said he follows certain industry leaders on Twitter but rarely contributes, himself.

Several said they have linked-in accounts that they barely use and and none use Facebook professionally.

” Facebook is to show people pictures of my kid,” Kamp said.

McBride described Linked-in as “an online Rolodex that’s full of people I don’t talk to much. Facebook is friends and family and all the people in high school whom I didn’t know were my friends.”

Julie Donnelly of the BBJ can’t see the point of posting on Facebook.  “I’m not that interesting,” she said.

Debbie Kim of  WBZ-TV  said she doesn’t have time  and Christine McConville of the Herald, said that, as an investigative reporter, she doesn’t think it’s a good idea to make public the details of her life.  Plus,  “I can barely return my emails, get enough exercise, see my friends.   I certainly don’t have time for [Facebook].

She does, however, enjoy contributing to videos that appear online every three weeks or so.

The conversation was moderated by Michal Regunberg, vice president of Solomon McCown & Co,  a Boston public relations firm.  Regunberg’s questions focused on the ways in which cutbacks and other changes in the media are  affecting coverage.

All of the journalists agreed that the national debate over health reform has been the focus of their coverage in recent months (and that they’re tired of it).

All said they are working with less time, fewer resources and greater demands to produce more.  As a result, they have less time for research or feature writing.

McConville said she must write two stories  a day for the Herald. McBride covers two different beats for Xconomy. Donnelly writes for both the Boston Business Journal and Mass High Tech and is responsible for breaking stories on line as well as in print.   Debbie Kim, medical producer for WBZ-TV, must sometimes produce as many as four pieces in a single a day.

Kamp  mentioned that in the past, Dow Jones’ headquarters was relegated to offices in New Jersey but now shares the New York City newsroom of the Wall Street Journal–and that, in many newsrooms, there is tension over which stories should be posted online immediately and which should be  held for the print version of the paper.

All of the above means that anyone trying to get coverage faces huge competition for reporters attention and must provide information that is extremely clear and to the point, the journalists agreed.

The discussion  made me glad to be out of the pressure cooker journalism has increasingly become–but happy to see  a high level of competence, dedication and concern for truth in the Boston press corps.

——-Anita M. Harris

HarrisComBlog is a publication of the Harris Communications Group of Cambridge, MA. We also publish New Cambridge Observer and Ithaca Diaries Blog.

On behalf of the Public Relations Society of America, Steve Morella of  Tekgroup, today gave a very useful Webinar on how to integrate social media and online newsrooms.

I was impressed with Steve’s knowledgeability and pleased to learn of several new sites for monitoring social media outreach and campaigns.

Among other topics, Steve emphasized the importance of:

  • Online newsrooms as  central headquarters for all materials–including not just press releases and contact information but also white papers, bios, articles, blogs, rss (real simple syndication)  capabilitt and feeds to social media  such as facebook,  twitter and linked in.
  • Search engine optimization not just in the writing of press releases, but also in posting them in online newsroom postings
  • Categorizing feeds by topic  (sales, financials, industry) and type
    ( news, features, video, audio, blogs)
  • Co-ordinating feeds with social media outlets such as Facebook, linked-in, twitter, u-tube and blogs–as well as bookmarking/commenting/referral/sharing sites, like http://delicious.com, http://www. stumbleupon.com,  and http://digg.com.
  • Including video, audio and hyperlinks, as well as links to stories, studies and the like, in order to create social media press releases with  “legs”  (my term, not his!)
  • Setting goals and measuring success of  social media outreach using  sites like https://bit.ly/ shorten, shares, and tracks hits on your links; http://technorati.com, which allows you to search for blogs based on keywords;   http://www.blogpulse.com, which analyzes daily trends in the blogosphere.  Http://trendistic.com/ measures twitter trends,  www.twitalizer.com  measures users tweets and retweets; and www.tweetstats.com allows you to see when and how often your tweets are read or retweeted, so that you can  post when you’re most likely to be read.

Obviously, Steve’s  social media tactic worked; here I am, a potential competitor–posting a blog about it! (He’s the director of Sales and Marketing for Tekgroup, a global firm offering online public relations services).  Here are urls to the presentation slides.

http://www.greenjobsdaily.com/HowToUseAnOnlineNewsroomToInteractWithSocialMedia.ppt

http://www.tekgroup.com/marketing/HowToUseAnOnlineNewsroomToInteractWithSocialMedia.pdf

–Anita M. Harris

HarrisComBlog is a publication of the Harris Communications Group of Cambridge, MA. We also publish New Cambridge Observer.

My client, Scientia Advisors, says that diabetes care is undergoing a paradigm shift in which insulin is being prescribed earlier, for more conditions, in order to delay the onset of full-blown disease. In a study released today, the global management consulting firm finds that as more drugs go generic, companies offering newer, more expensive drugs will face resistance in markets most constrained by economics.

Harry Glorikian, Scientia Advisors’ managing partner, said: “While there are exciting developments in the non-insulin oral drug categories, the makers of these newer medications would be wise to stay attuned to how to best position their products—especially when marketing in emerging economies, which are extremely sensitive to costs.”

Scientia Advisors is a global management consulting firm specializing in growth strategies for major and emerging companies.

Glorikian said: “We expect that as more drugs become available in generic form, incretin mimetics (which increase insulin secretion)  and insulins will generate an increasing share of the revenues. Therapies with benefits beyond glucose management (such as delaying the onset of diabetes or treating co-morbid conditions) will be used earlier in treatment.  For a variety of reasons, “

The study outlines basic scientific facts about diabetes, diabetes markets  in different parts of the world, and mechanisms of action for various diabetes medications. 

 It predicts growth and revenue share for individual drugs and describes  the ways in which “players” and a changing treatment paradigm are affected by traditional, emerging and future drugs and technologies. The study also analyzes how alternative delivery methods (needle-free injection; intranasal, inhaled, dermal, buccal, rectal and new oral methods) will impact insulin usage.

The study, funded by Scientia itself, is based on extensive primary and secondary research and proprietary analytic methods.  It’s available for download from Scientia’s Web site at www.scientiaadv.com.

—Anita M. Harris
HarrisComBlog is a publication of the Harris Communications Group of Cambridge, MA.  We also publish New Cambridge Observer.

    Your client doesn't pay. An employee's work is not up to snuff. A co-worker's habits drive you crazy. You've got to do something about something...and you keep putting it off rather than bring up a difficult subject.  What's the best way to broach a conversation you'd rather not have?
    It's not so much by figuring out what to say, says Deborah Goldstein, managing director of the Triad Consulting Group, of Cambridge, MA. What's most important is figuring out how to listen.
    Most people believe they are right and want others to agree with them, Goldstein said at a recent meeting of the Healthcare Businesswomen's Association Boston Chapter. This was clearly evidenced when most people insisted they had accurately counted passes of a basketball in a video she showed. But it turned out that many of them counted wrong...and had been so focused on the task that they (and I!) missed seeing a gorilla step into the scene and beat his chest for attention. (I was pleased to have counted right, at least!)
    Because we face information overload and can be very task oriented, Goldstein said, it's important  to understand before going in to a difficult conversation that (a) you could be wrong  (b) the other person could see things that you do not.Hence, the best way to make your case is to NOT to make your case. Rather, ask questions to make sure you understand where the other person is coming from, thus validating his or her point of view--and starting a "give and take" that allows you to listen to one another.By asking questions and bringing the group into her presentation, Goldstein convinced me that her method works. But I'm still dreading the conversation I need to have with a difficult client!
    ---  Anita M. Harris
    HarrisComBlog is a publication of the Harris Communications Group of Cambridge, MA. HarrisCom Also publishes the New Cambridge Observer. You're welcome to link or comment, but all contents are copyrighted by Anita M. Harris, 2009.